Return Policy


Important Notice: 

Only US orders are eligible for return services; we are not accepting returns for orders that are shipped to customers outside the US at this time.


Refund & Return Policy

Returns

We offer a 7-day return policy, meaning you have 7 days from the date of delivery to request a return.

To be eligible, your item must be:

  • In the same condition that you received it

  • Unworn or unused

  • With original tags and packaging

  • Accompanied by the receipt or proof of purchase

To initiate a return, please contact us at . If your return is approved, we’ll provide a return shipping label and instructions. Please do not send items back without first contacting us — they will not be accepted.

Damages & Issues

Please inspect your order upon receipt. Contact us immediately if your item is defective, damaged, or incorrect, so we can resolve the issue promptly.

Exceptions / Non-returnable Items

Certain items cannot be returned, including:

  • Perishable goods (e.g. food, flowers, plants)

  • Custom or personalized products

  • Personal care goods (e.g. beauty items)

  • Hazardous materials, flammable liquids, or gases
    We also do not accept returns on sale items or gift cards. For any questions about your specific item, feel free to contact us.

Exchanges

If you'd like a different item, the quickest way is to return your item once approved and make a separate purchase for the new item.

EU 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason. Items must be in their original condition, unworn/unused, with tags, packaging, and proof of purchase.

Refunds

Once we receive and inspect your return, we’ll notify you of the approval status. If approved, your refund will be processed automatically to your original payment method within 10 business days.
Please note it may take time for your bank or card issuer to process and post the refund.

If it's been more than 15 business days since your return was approved and you haven’t received your refund, contact us at